CHRISTIANA HARTLEY MEDICAL PRACTICE & ROE LANE SURGERY - MERGER OF PRACTICES
As of the 1st of April, Dr Adele Farrell is GP Partner of Roe Lane Surgery following the retirement of Dr Alison Trevor. As a result of this, we are pleased to announce a merger of Christiana Hartley Medical Practice and Roe Lane Surgery.
We would like to reassure patients that you will still be able to access services, staff and clinics in the same way that you have become accustomed to in recent years. We will provide services across both sites and Roe Lane Surgery remains open and operational, however for face to face appointments with a GP or Nurse, you may be asked to attend Christiana Hartley Medical Practice on Curzon Road, which is a purpose built GP surgery approximately one and a half miles away.
With a greater number of staff including GPs, nurses, medicines management team and administrative staff, we will continue to provide patients with outstanding primary care services.
We are most grateful of your cooperation and support during the first few weeks of the merge as we attempt to make the transition as seamless as possible, please click here for further information.
****For Roe Lane Surgery Patients who use Online Access, this service will not be available from Thursday the 15th of April at 12noon through to Tuesday the 20th of April. We would like to apologise for any inconvenience that this may cause. For further information please telephone the Surgery to speak to a member of our team****
It is important that we always have your up to date contact details. If you are referred by the GP and your home address details are incorrect, your appointment details will be sent to the wrong address which will result in a delay before you are seen. Sometimes our receptionists may have to contact you regarding an appointment or reviews. It is therefore important to always keep us updated with your present telephone number for these reasons.
It is preferable for you to update any of your contact details by completing a short form in the surgery, but we will accept a change of telephone number over the telephone.
If patients do not update the surgery with a change of address, we may presume that you have moved out of the area, in which case the Health Authority may remove you from our GPs list which will result in you not being registered with a doctor. If you move outside the practice area you will have to register with another practice in your new area. You can always check to see as to whether you reside within or out of the Roe Lane Practice Boundary by checking with the postcode finder.
For change of name, we would require proof, for example a marriage certificate.
For change of address, we would require proof, for example a utility bill or your drivers licence.
For change of address of a child, it is important that proof is seen for both Parent/Guardian and Child.
Christiana Hartley Medical Practice & Roe Lane Surgery
172 Roe Lane
Tel: 01704 531114/534137/228439
Fax: RIGHTFAX 01704 506878/385036