eConsult enables NHS based GP practices to offer online consultations to their patients.
This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in over 2791 NHS practices, eConsult gives millions of patients access to their own GP online.
**THE SURGERY CURRENTLY UTILISE A TELEPHONE TRIAGE SYSTEM AND PHONE LINES OPEN AT 8am in order to book an appointment for a telephone consultation or alternatively, patients can submit an E-Consult**
We have appointments every weekday morning and afternoon (excluding bank holidays and staff training sessions).
A number of appointments are held back each day so that patients may book an appointment the same day if required, however this will be with the clinician that is in surgery that day and it is not possible to request to see a specific clinician for a same day appointment. If you require a same-day appointment please contact the surgery as close to 8.00am as possible.
The Surgery offers telephone consultations with a GP, ANP and Pharmacist.
Telephone consultations will not be given an exact time as the Clinicians will fit these into their surgeries when they can. Please provide the receptionist with as much information as possible to include in the reason for your call and your contact telephone numbers (including mobile numbers if possible).
Joint injections are provided by Dr Maria Parish. If you would like to access one of these services please book an appointment or telephone consultation with the relevant GP to discuss this further. These normally take place within 15 minute complex appointment slots.
B12 Injections, Blood Tests and Dressings may be done at the Churchtown Community Clinic, 137a Cambridge Road, Southport or at the Southport Centre for Health & Wellbeing, 44 Houghton Street, Southport. Appointments can be booked at Churchtown Community Clinic by ringing: 01704 387200 and at the Southport Centre for Health & Wellbeing by ringing: 01704 387220
**Don't forget you can also arrange an appointment through the 7 Day GP Service if you are finding it difficult to book an appointment during Surgery hours**