CHRISTIANA HARTLEY MEDICAL PRACTICE & ROE LANE SURGERY - MERGER OF PRACTICES



As of the 1st of April, Dr Adele Farrell is GP Partner of Roe Lane Surgery following the retirement of Dr Alison Trevor. As a result of this, we are pleased to announce a merger of Christiana Hartley Medical Practice and Roe Lane Surgery.

 

We would like to reassure patients that you will still be able to access services, staff and clinics in the same way that you have become accustomed to in recent years. We will provide services across both sites and Roe Lane Surgery remains open and operational, however for face to face appointments with a GP or Nurse, you may be asked to attend Christiana Hartley Medical Practice on Curzon Road, which is a purpose built GP surgery approximately one and a half miles away.

With a greater number of staff including GPs, nurses, medicines management team and administrative staff, we will continue to provide patients with outstanding primary care services.

We are most grateful of your cooperation and support during the first few weeks of the merge as we attempt to make the transition as seamless as possible, please click here for further information.

 

****For Roe Lane Surgery Patients who use Online Access, this service will not be available from Thursday the 15th of April at 12noon through to Tuesday the 20th of April. We would like to apologise for any inconvenience that this may cause. For further information please telephone the Surgery to speak to a member of our team****

 

 

 

Booking An Appointment

In order to help us help you, our trained receptionists will ask you for the reason for your call, this is so your request can be dealt with by the most appropriate member of your team. All your information is kept confidential.

E-Consult

eConsult enables NHS based GP practices to offer online consultations to their patients.

This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in over 2791 NHS practices, eConsult gives millions of patients access to their own GP online.

**ROE LANE SURGERY CURRENTLY UTILISE A TELEPHONE TRIAGE SYSTEM AND PHONE LINES OPEN AT 8am in order to book an appointment for a telephone consultation or alternatively, patients can submit an E-Consult**

 

GP Appointments

We have GP appointments every weekday morning and afternoon (excluding bank holidays and staff training sessions).  Our normal GP appointments are 10 minutes long, if you would like to discuss more than one problem please book a 15 minute complex appointment or a double 10 minute appointment.  A proportion of GP appointments are available to book in advance with a GP of your choice, and can usually be booked up to 3 months in advance. Upon requesting an appointment with any clinician, you will be asked the reason for your appointment. This is to ensure you are seeing the most appropriate person to deal with your problem.

A number of GP appointments are held back each day so that patients may book a GP appointment the same day if required, however this will be with the duty doctor that is in surgery that day and it is not possible to request to see a specific doctor for a same day appointment.  If you require a same-day GP appointment please contact the surgery as close to 8.00am as possible.

Telephone Consultations

Roe Lane Surgery offers telephone consultations with a GP, Practice Nurse and Pharmacist and you will be signposted to the most suitable clinician depending upon the reason for your telephone appointment. 

Telephone consultations will not be given an exact time as the Clinicians will fit these into their surgeries when they can.  Please provide the receptionist with as much information as possible to include in the reason for your call and your contact telephone numbers (including mobile numbers if possible).

 

Minor Surgery

Joint injections are provided by Dr Maria Parish. If you would like to access one of these services please book an appointment or telephone consultation with the relevant GP to discuss this further. These normally take place within 15 minute complex appointment slots.

 

Nurse Appointments

Lorraine Mitchell our Practice Nurse Prescriber has a minor ailment clinic on a Monday. 

Sam Wordsworth, who joined our Team in 2018 is also a Practice Nurse Prescriber and is in clinic on a Tuesday morning and afternoon.

Our Healthcare Assistants Angela, Nancy and Amanda also hold clinics here on a Monday, Tuesday and Wednesday.

Sam and the HCA's will see patients for:

  • Blood Tests
  • Blood Pressure/Hypertensive reviews
  • ECG
  • Diabetic reviews
  • Coronary Heart Disease (CHD)
  • Stroke Monitoring reviews
  • Chronic Kidney Disease (CKD) reviews
  • Heart Failure (HF) reviews
  • Chronic Obstructive Pulmonary Disease (COPD) and Asthma reviews
  • Mental Health, Dementia & Learning Disability reviews
  • Epilepsy reviews
  • Cervical Smears tests & Contraceptive Pill reviews
  • Baby & Travel Immunisations
  • Flu & Pneumonia Immunisations
  • Shingles Vaccinations

Please let the receptionist know what type of appointment you would like to book so we can allow the correct amount of time for your appointment.  If you are unsure about which type of appointment you need to book please ask at reception.

B12 Injections, Blood Tests and Dressings may also be done at the Churchtown Community Clinic, 137a Cambridge Road, Southport or at the Southport Centre for Health & Wellbeing, 44 Houghton Street, Southport.  Appointments can be booked at Churchtown Community Clinic by ringing: 01704 387200 and at the Southport Centre for Health & Wellbeing by ringing: 01704 387220

**Don't forget you can also arrange an appointment through the 7 Day GP Service if you are finding it difficult to book an appointment during Roe Lane Surgery hours**

 

 

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Contact Us

Christiana Hartley Medical Practice & Roe Lane Surgery
172 Roe Lane
Churchtown
Southport
PR9 7PN
Tel: 01704 531114/534137/228439
Fax: RIGHTFAX 01704 506878/385036