CHRISTIANA HARTLEY MEDICAL PRACTICE & ROE LANE SURGERY - MERGER OF PRACTICES
As of the 1st of April, Dr Adele Farrell is GP Partner of Roe Lane Surgery following the retirement of Dr Alison Trevor. As a result of this, we are pleased to announce a merger of Christiana Hartley Medical Practice and Roe Lane Surgery.
We would like to reassure patients that you will still be able to access services, staff and clinics in the same way that you have become accustomed to in recent years. We will provide services across both sites and Roe Lane Surgery remains open and operational, however for face to face appointments with a GP or Nurse, you may be asked to attend Christiana Hartley Medical Practice on Curzon Road, which is a purpose built GP surgery approximately one and a half miles away.
With a greater number of staff including GPs, nurses, medicines management team and administrative staff, we will continue to provide patients with outstanding primary care services.
We are most grateful of your cooperation and support during the first few weeks of the merge as we attempt to make the transition as seamless as possible, please click here for further information.
****For Roe Lane Surgery Patients who use Online Access, this service will not be available from Thursday the 15th of April at 12noon through to Tuesday the 20th of April. We would like to apologise for any inconvenience that this may cause. For further information please telephone the Surgery to speak to a member of our team****
If you are unable to come into the surgery and require a GP to visit you at home please contact reception on 01704 228 439 as soon as possible, and if possible before 10.00am.
Home Visiting Guidelines
If you feel that a home visit is required please contact the surgery before 10.00 am.
Wherever possible, patients are asked to attend the surgery to see a GP as there is access to a greater range of equipment, full background medical notes and also nursing staff to assist should this become necessary. It is also an efficient use of your GP, as home visits take doctors away from the surgery for a significant amount of time meaning they can see fewer patients in a day.
We understand that some patients are housebound for a number of reasons such as frailty and poor mobility in old age. Unfortunately, we cannot accept the lack of transport as a reason to consider people “housebound” that would normally come to surgery.
If you feel that a home visit is necessary, please contact the surgery before 10.00 am so that the doctor can triage the visits for the day. Doctors will usually try to visit during the break between morning and afternoon surgery, which is generally 12noon to 13.30 but can vary.
After this time, any urgent requests will be passed to the duty doctor who will triage the urgency of the visit request.
Christiana Hartley Medical Practice & Roe Lane Surgery
172 Roe Lane
Tel: 01704 531114/534137/228439
Fax: RIGHTFAX 01704 506878/385036